Frequently Asked Questions

Find answers to the most common questions about TotalPDF Kit. If you don't find what you're looking for, feel free to contact us.

Account & Plans

Do I need to create an account to use TotalPDF Kit?
No, you can use all our tools without registering. Simply access the tool you need and start working immediately.
Is it really free?
Yes, TotalPDF Kit is completely free. All basic tools are available at no cost. There are no hidden fees or restrictive limits.
Is there a file size limit?
It depends on the tool. The server ones take 100 MB per upload; the three that use AI — Chat, Summarise and Translate — stop at 10 MB, because the text has to be extracted and sent to the provider. It is the same with an account or without one: nothing here can be bought, and an account only raises the daily allowance of AI questions from three to five.

Security & Privacy

Is it safe to upload my documents?
The 19 tools that work inside your browser never send the document anywhere, so there is nothing in transit and nothing stored. The 16 that do need a server travel over HTTPS and the file is deleted within the hour of being processed. One exception, and the tool says so on screen: pairing a phone with Scan to PDF sends each page through our relay, encrypted with a key that stays in the link and never reaches us.
Who can see my files?
For the 19 browser-side tools, nobody: the document does not leave your device. For the 16 that use a server, only the process that converts it, and the file is deleted within the hour. Three tools are different and say so on screen: Chat PDF, Summarise with citations and Translate a PDF send the extracted text to DeepSeek, a provider outside the European Economic Area.
What happens to my PDFs after processing?
The file is deleted within the hour of being processed, automatically. There is no button to delete it earlier, and there is no account holding a history of your documents, because none is kept.
Can I use TotalPDF Kit for confidential documents?
Yes. We implement enterprise-grade security measures. However, for extremely sensitive documents, we always recommend evaluating your own corporate security policies.

Tool Usage

What image formats can I convert to PDF?
We support the most common formats: JPG, JPEG, PNG, BMP, GIF, TIFF, and WebP. You can convert multiple images into a single PDF or individual files.
Can I edit text in a PDF?
Yes, use our 'Edit PDF' tool to add, modify, or delete text. Note that for deep editing, we recommend converting to Word, editing, and then converting back to PDF.
Does compression reduce PDF quality?
Our compression is optimized to maintain the highest possible quality while reducing file size. We use intelligent algorithms that preserve text readability and image clarity.
Can I combine PDFs with different orientations?
Yes, you can merge PDFs with vertical and horizontal pages without issue. Each page maintains its original orientation in the combined document.
How does OCR work?
Our OCR (Optical Character Recognition) tool scans images or scanned PDFs and converts the text into editable and searchable format. It supports multiple languages.

Common Issues

My file won't upload. What do I do?
Check that: 1) The file does not exceed 100MB, 2) You have a stable internet connection, 3) The file is not corrupt. If the problem persists, try another browser.
The process is taking a long time. Is this normal?
Processing time depends on file size and complexity. Large files may take 1-2 minutes. If it exceeds 5 minutes, reload the page and try again.
Does TotalPDF Kit work on mobile?
Yes, all our tools are fully optimized for mobile devices. You can use them from any smartphone or tablet with a web browser.
Which browsers are compatible?
TotalPDF Kit works on all modern browsers: Chrome, Firefox, Safari, Edge, and Opera. We recommend keeping your browser updated for best performance.

Still have questions?

If you didn't find the answer you were looking for, explore our other help sections or contact us.